Running your business on Odoo ERP?
Great choice.
But here’s something many businesses overlook: support and maintenance are not optional. It’s the invisible engine that keeps everything smooth, whether you’re managing inventory, tracking sales, or handling HR tasks.
And if you’re wondering what exactly you get when you sign up for Odoo Support & Maintenance with Odoo Pundit, this post is for you.
Let’s unpack it.
Why Support & Maintenance Even Matter in the First Place
Imagine this:
You’ve launched your Odoo instance. Everything looks great. Modules are customized. Workflows are automated.
Fast forward three months…
- A third-party module breaks after an Odoo update.
- Your CRM is acting weird.
- Your team can’t generate reports on time.
- And your developer? On vacation.
What now?
This is where Odoo support & maintenance makes all the difference. It's like having a dedicated pit crew for your business engine.
And with Odoo Pundit, you’re not just getting generic help, you’re getting real-time, reliable, and expert-driven support tailored to your business processes.
What’s Included in Odoo Pundit Support & Maintenance?
We keep it simple. But powerful.
Here’s what’s actually included when you sign up for Odoo support with us:
1. Bug Fixing
Things break. Even in Odoo.
Whether it’s a custom module gone rogue or a weird post-migration glitch, bugs can hurt your business flow and cost you money.
With Odoo Pundit support, we squash those bugs fast. You just tell us what's not working. We handle the rest.
No tickets lost in black holes. No 3-day email responses. Just a quick turnaround.
2. Version Upgrades
Still stuck on Odoo 14 while Odoo 19 is out?
We’ve got you. Odoo upgrades can feel like a nightmare: custom modules, data migration, theme compatibility... It adds up.
Our support plan includes version migration assistance so your business never gets left behind. You’ll always stay up to date with the latest features, performance boosts, and security patches.
3. Server & Database Maintenance
Let’s be honest, most business owners don’t want to deal with servers. Why should you?
We take care of your Odoo server like it’s our own baby. From performance tuning to log monitoring and backups, we make sure everything runs smoothly in the background so you can focus on, you know, actually running your business.
And yes, that includes PostgreSQL database optimization, load balancing, and even disaster recovery setups.
4. Ongoing Performance Optimization
Just because Odoo is working doesn’t mean it’s working well.
Ever feel like your instance is just a bit sluggish? Or maybe reports take too long to load?
We don’t just wait for you to complain, we proactively optimize performance. Think cache tuning, reducing redundant processes, and fine-tuning your workflows for maximum speed.
5. Functional Support
Your sales team doesn’t care about Python code. They just want to know why their CRM pipeline isn’t updating.
With Odoo Pundit support, we help your end-users, too. Whether it’s a “how do I do this?” or “why is this field not showing?”, we’re here to explain and resolve it, without the tech jargon.
6. Custom Module Support & Enhancements
Got custom apps or workflows? Perfect.
We don’t just maintain core Odoo, we support your Odoo customizations, too. Whether it’s adding a new field, tweaking a workflow, or integrating with a third-party tool, we’ll handle it without breaking what’s already working.
7. Scheduled Health Checks
You go for medical checkups, right? Well, your ERP needs them, too.
We schedule routine audits of your Odoo system to check for potential risks, inefficiencies, and outdated modules. It’s our way of catching issues before they become problems.
8. Security Monitoring
ERP data is sensitive. From employee records to customer invoices, it’s all critical. That’s why our support plan includes continuous security monitoring, regular patching, and best-practice firewall setups.
No sleepless nights worrying about vulnerabilities or hacks.
9. Emergency Support (When Things Hit the Fan)
Stuff happens. A sudden server crash, data corruption, or failed upgrade.
When the unexpected strikes, our emergency response team is on it. We prioritize critical incidents and get your system back online fast.
The Odoo Pundit Difference: Why Choose Us?
You might be thinking, “Can’t I just find a freelance developer to help when needed?”
Sure, you could.
But here’s the deal:
Freelancers | Odoo Pundit Support |
Single point of failure | Dedicated team & backups |
No SLAs or accountability | Structured, professional support |
Delays when unavailable | Guaranteed response times |
One-size-fits-all solutions | Business-specific, tailored fixes |
We’re not just developers. We’re experienced Odoo professionals who understand business workflows, domain challenges, and real-world ERP usage.
Pricing Transparency
We keep pricing transparent.
You can choose from monthly or annual support plans based on your business size, number of users, and modules.
We’ll do a quick system audit, understand your needs, and recommend the right plan—no upselling, no BS.
Need custom hours or on-call support? That’s doable, too.
Who Needs Odoo Support & Maintenance?
Let’s break it down.
You should definitely consider signing up if:
- You're using Odoo for more than 2 core business functions
- You have custom modules or workflows
- You’ve upgraded Odoo within the last 12 months
- You depend on real-time data for decision-making
- You don’t have an in-house Odoo developer
- Your team has ever said “Why is Odoo acting weird today?”
Basically, if Odoo is mission-critical to your business, you need ongoing support.
Still Not Sure? Try a Free Audit
If you’re unsure whether you actually need support, we get it.
That’s why we offer a free Odoo system health check. No obligations. No sales pitch.
Just a detailed report on:
- Performance bottlenecks
- Database issues
- Security risks
- Optimization suggestions
If everything’s great, we’ll tell you. If it’s not, you’ll know exactly what needs fixing.
Final Thoughts:
ERP systems are complex.
Odoo is powerful, but without ongoing support, even the best implementation can become a bottleneck.
With Odoo Pundit Support & Maintenance, you’re not just buying a service—you’re buying peace of mind. You’re getting a team of pros in your corner, ready to keep your Odoo system running, secure, and optimized 24/7.
So the real question is:
Are you ready to stop worrying about Odoo and just focus on growing your business?
Let’s talk.